In today’s world, elaborate scams are targeting companies and individuals through forms of communication. It is important that you are protected against them, and that they are reported in the correct manner. This page details what to do when you are the recipient of fraudulent mail, and who you should contact.

 

Types of scams:

 

Scam emails 

If you suspect that you’ve received a scam email, please forward it to support@senetas.com, and we’d be very happy to investigate and get back to you ASAP.

 

Identity theft

If you believe that your identity has been stolen and your personal data is compromised, the best thing to do would be to contact iDCare, who are a not-for-profit charity who supports with any identity and cybersecurity issues in Australia and New Zealand.

You can contact them on 1800 595 160.

 

Scam alerts

Alerts that impose notifications from well-trusted organizations and brands are becoming more common across calls, texts and emails. One alert that has become frequently used, is a fake parcel alert which convinces an individual that their parcel is ready to be tracked, but is instead links to a fake sign-in form. Of course, this is just one example but there are many more scam alerts that exist as separate entities.

If you are unsure whether you’ve received a scam alert, please reach out to our team at support@senetas.com, and we’d be very happy to discuss and resolve any of your issues.

 

Still need extra help?

If you are still unsure on the different types of scams, and would like to discuss any other questions you may have, feel free to book a chat and we’d be very happy to speak with you.

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