TM852 - IBM Tivoli Universal Agent 6.2.1

Table of Contents:

• Course Description
• Objectives
• Course Outline
• Who Will Benefit From This Course
• Required Skills/Knowledge
• Recommended Courses  

Course description

IBM Tivoli Monitoring (ITM) manages the IT infrastructure including operating systems, databases and servers across distributed and host environments through a single customizable workspace portal. You use the Universal Agent to create your own customized monitoring agents.

In this course, learn all aspects of creating monitoring solutions with the IBM Tivoli Universal Agent (UA) to integrate data from custom resources into ITM 6.2.1. Starting with a general understanding and positioning of UA, you learn the specifics of installing the UA on Windows and Linux before going into designing custom UA applications utilizing different data providers. You also learn how to manage UA applications in the TEP, as well as troubleshooting procedures. You gain hands-on experience with frequent lab exercises.

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Objectives

After completing this course, students will be able to accomplish the following:

• Describe the purpose, components, and architecture of the Universal Agent and identify all data providers.
• Plan and perform UA implementations on Windows and Linux.
• Perform all steps to create and activate UA applications.
• Use different data providers to create monitoring solutions for a variety of custom resources.
• Manage UA within TEP and utilize visualization, monitoring, and automation capabilities, and reset UA application versions.
• Determine the cause of different UA problems and use the UA trace facilities

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Course Outline

Unit 1: Describing Universal Agent Concepts, Architecture, and Components

• IBM Tivoli Universal Agent
• ITM Infrastructure Components
• Data Provider Types
• ITM Agent Builder 6.2.1   

Unit 2: Installing and Configuring the Universal Agent

• Implementing the UA on Windows
• Implementing the UA on Linux
• Starting components
• Verifying the installation

Unit 3: Developing a Universal Agent Application

• Metafile Control Statements
• Naming and Location of Metafiles
• Creating metafiles
• Activating metafiles
• Testing the implementation

Unit 4: Using Different Data Providers

• Data providers in general
• Post Data Provider
• File Data Provider
• API Server Data Provider
• Socket Data Provider
• HTTP Data Provider
• ODBC Data Provider
• Script Data Provider
• SNMP Data Provider
• SNMP emitter
• Attribute definitions

Unit 5: Finalizing UA Monitoring Solutions

• Managing managed systems
• Visualizing data
• Monitoring custom resources
• Versioning
• Instances

Unit 6: Problem Determination

• Questions to Ask
• Typical Universal Agent Problems
• UA trace facilities

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Who Will Benefit From This Course

This is an intermediate course for administrators and deployment specialists tasked with monitoring custom resources in a distributed environment.

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Required Skills/Knowledge

The following skills and areas of knowledge are required:

• Familiarity with the IBM Tivoli Monitoring 6.1 architecture.
• Ability to install ITM 6.1 agents and other infrastructure components on Windows and Linux.
• Ability to use and navigate the Tivoli Enterprise Portal.
• Working knowledge of managing situation events effectively using IBM Tivoli Monitoring.
• Skills in configuring TEP to visualize data in workspaces, and views.
• Experience with using administration functions within TEP used to create monitoring and automation solutions.
• Working knowledge of system administration of Linux and Windows 2000.
• Familiarity with Simple Network Management Protocol (SNMP) basics.

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Recommended Courses

• TV960 - Tivoli Monitoring 6.2 for Administrators
• TV977 - Tivoli Monitoring 6.2 for Implementers

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