Tivoli Solutions - Infrastructure Automation
The Challenge
 In today's increasingly complex computing environments, enterprise-wide systems (software and hardware) often include systems and resources from many vendors. The challenge is to minimise direct and overhead costs associated with managing these complex systems and the vendors that provide them.
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Our Services
Our Infrastructure Automation practice specialises in organisations’ enterprise-wide systems management from embedded devices to large scale data warehouses and distributed clusters. We determine and implement the optimal systems and training necessary to monitor, control and enhance our clients’ computing resources. We assist our clients to maximise the return on their investment in information technology
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Our Offering
We use IBM’s systems management software to help our clients anticipate, understand, plan and control responses to real-time systems production requirements. This enables more effective provisioning, configuration and management of servers, operating systems, middleware, applications and network devices.
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Return on Investment
To manage enterprise-wide systems and their infrastructure more efficiently and to maximise the organisation’s return on investment, it is essential to understand the effect that each resource within the system has on the applications and the business processes they support. We identify the correlations between infrastructure, systems, applications and business processes and how these affect our clients’ return on investment.
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Enterprise Management
Enterprise management further enables the control and visibility of diverse and disparate computing infrastructure and how best to manage these resources as a single business asset.
Enterprise management includes:
- systems availability
- locations
- software and hardware asset management
- connectivity
- communications
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Our Partnership
A key element of Senetas’ Infrastructure Automation offering is our partnership with IBM Tivoli. Senetas is the only IBM business partner to offer specialist consulting services and training for the entire Tivoli product suite.
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Our Professionals
 Our experienced and certified professionals assist in all aspects of implementation, which begins with the initial business needs analysis. Once the business needs are determined we assist with the system architecture design, licencing, application development, testing and integration, training, documentation and maintenance.
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Training
Senetas is the only IBM Certified Tivoli trainer for Australia and New Zealand and most of our consultants are IBM Certified trainers. When combined with their extensive practical experience in implementations, our consultants are the best available to deliver quality training outcomes to students. In addition to public courses, Senetas will also provide specialized and customized Tivoli training to our customers throughout Australia and internationally.
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Our Experience
Our proven expertise in enterprise management and solutions using IBM’s Tivoli Infrastructure Automation is reflected in Senetas’ status as a preferred IBM business partner.
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Products
Systems management software is used to monitor, control and optimize computing resources.
A summary of the Tivoli Automation products is shown below. For more detailed product information, please visit IBM Systems and Asset Management.
- Tivoli Enterprise Console
Provides sophisticated, automated problem diagnosis and resolution of enterprise wide reported problems.
- Tivoli Netview
Discovers TCP/IP networks, displays network topologies, correlates and manages events and SNMP traps, monitors network health and gathers performance data.
- Tivoli Monitoring and Tivoli Omnibus
Provides monitoring for essential distributed system resources, to detect bottlenecks and potential problems, and automatically recover from critical situations.
- Tivoli Application Dependency Discovery Manager
Provides complete visibility into application complexity by automatically creating and maintaining application infrastructure maps.
- Tivoli Business Systems Manager
Helps increase businesses agility by aligning IT operations to business priorities.
- Tivoli Configuration Manager and Tivoli Provisioning Manager
Automate manual tasks of provisioning and configuring servers and virtual servers, operating systems, middleware, applications, storage and network devices acting as routers, switches and firewalls, and load balancers.
- Tivoli Composite Application Manager for Websphere
Provides advanced monitoring and management of Websphere-based J2EE applications.
- Tivoli Composite Application Manager for Response Time Tracking
Proactively recognizes, isolates and resolves transaction performance problems using robotic and real-time techniques.
- Tivoli Composite Application Manager for SOA
Monitors, manages and controls the Web services layer of IT architecture while drilling down to the application resource layer to identify the source of bottlenecks or failures and to pinpoint services that take the most time or use the most resources.
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Partners
Senetas Is an IBM Advanced Business Partner and the largest independent implementer and trainer in Tivoli System Management products in the Asia Pacific region.
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Case Studies
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Client List
- ATO
- Bendigo Bank
- Bunnings Building Supplies P/L
- Coles Group Limited
- Department of Defence
- Harvey Norman
- Hutchinson 3G Australia Pty Ltd
- Insurance Australia Group
- NSW Attorney General's Dept
- Woolworths Limited
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